by Steve Trautman, Solutions Strategies
If your software team is experiencing any changes such as orienting new employees, contractors, interns or outsource partners, recovering from a reorg, introducing new tools or replacing retiring workers, then you're going to rely on your employees to transfer knowledge to ease the transition. In each of these situations there are people who "know" and people who "need to know" and the degree to which you can move information between them will greatly influence the outcomes you experience.
Steve Trautman will explain some simple steps you can take (despite the pressures of your regular job) to get people up to speed and productive faster, moving through the transitions with fewer mistakes and less frustration.
Steve is the author of the Peer Mentoring Workshop and his new book Teach What You Know: A Practical Leader's Guide to Knowledge Transfer Using Peer Mentoring (Prentice Hall). Steve’s expertise in the issue of knowledge transfer was born from his years at Microsoft in the early 90s where he started out as a project manager on the early versions of Word. He initially developed Peer Mentoring as a solution to the immediate needs of the team he led. They were hiring people every day and the ramp up to productivity was inefficient, frustrating and expensive. That work was the foundation for the program that Steve has since delivered for companies like Electronic Arts (EA), Boeing, Nordstrom, Nike, Intel, U.S. Army, Navy and Air Force, Southern Company, Nordstrom and Food Services of America.
PDF of the presentation